![]() ![]() The Jefferson County Dispatch Center can be reached for non-emergency situations by calling (315)786-2601. Jefferson County’s 9-1-1 Dispatch Center utilizes current technologies such as Computer Aided Dispatch (CAD) which is fully integrated with mobile data terminals in patrol units computer-based mapping including call locations, GPS, and data sets of critical information automated telephonic notification of the public and businesses of crises and Emergency Medical Dispatching. These men and women undergo extensive training on an annual basis to maintain New York State and National Academies of Emergency Dispatch standards. Jefferson County's 9-1-1 Dispatch Center operates 24 hours a day 365 days a year and is comprised of 21 Full Time Public Safety Dispatchers and 3 Full Time Dispatch Supervisors. Utilizing a wide variety of communications equipment, including telephones, radios, computers, maps, GPS units, and extensive software and network systems, dispatchers are the first persons to introduce order into chaos as they seek to assist the public in crisis. Furthermore, the Dispatch Center's mission is vital to the field response personnel in their efforts to deliver service in a timely, safe and efficient manner.ĭispatchers are professional telecommunicators who are specially trained to determine the dynamics of a situation (what is going on) including its location (where), the persons involved (who) and the priority of the needed response (when). The Jefferson County Dispatch Center provides service to our community as the first point of contact for citizens in need of emergency assistance. TEXT to 9-1-1 BIDS Contact Us Jefferson County 9-1-1 ECD P.O Box 9700 Birmingham, AL 35220 Business Office 20 Fax 20 Director Donnie P. Knight explained that more information needs to be gathered to “put together some kind of a plan down the road.There are four primary disciplines in our nation's domestic first response community: law enforcement, fire, emergency medical services and dispatch. “You may have a board that you are not even represented on to make a decision about the emergency service in your city.” “I don’t know that other cities would do it because they lose control of their own city,” Knight said. Knight said the question is, “would it be best if there was only one E 911 service?” The commission also plans to meet with hospitals, the health department, and ambulance services for a better understanding of the needs of the County. Commissioner Steve Ammons has created a committee to examine the concerns addressed during the meeting. In the unincorporated area, the County does not provide the required ambulance service to respond to 911 emergency calls.”Ī meeting was held on Wednesday, August 17, with all the fire departments in Jefferson County. This occurs in municipal areas that do not fund their own or a contracted ambulance company and the entire unincorporated, non-municipal area. He said there’s a shortage of EMTs, and it’s not limited to Jefferson County it’s nationwide.Īccording to the study, “i n large portions of the County, ambulances do not or are not regularly available to respond quickly to 911 emergency medical calls. ![]() Knight said the main concern is the ambulance situation or the lack thereof in some parts of the County. We can’t go tell all these cities, ‘you got to come over here to Jefferson County 911.'” “I think they’re talking about in the general sense that there’s so many of them, and they said, ‘y’all should form a public service, and all be one,'” Knight said. Knight explained that the term “chaotic” is a misnomer because nobody calls 911 and doesn’t get an answer. In addition, the “sick or injured callers were often routed through multiple 911 centers before connecting to one for their specific geographic location.” According to the study, this continuous transfer leads to significant patient care delays and can be life-threatening. The study states that each person was routed to a different 911 center, adding to the chaos. Knight said that the cities can get the funds appropriated to them to do their 911 service and still have funds left over for “some kind of department needs, or something that is connected with the 911 needs.”įITCH tested the 911 system with two people standing next to each other, calling 911 on their cell phones. “Now, if they went under Jefferson County, then they would no longer be eligible for that funding it would all go to Jefferson County.” “The reason there are so many is that there’s a funding mechanism to each of these cities that have an E 911,” Jefferson County Commissioner Joe Knight said. ![]()
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